PERSON OF THE WEEK: Especially since the pandemic, mortgage lenders are adopting new technologies to automate and accelerate the mortgage process – in a personalized manner – while at the same time providing the option to do business the traditional way (i.e., face to face).
A relatively new technology known as Robotic Process Automation (RPA) is one approach which can help lenders automate simple tasks and thus increase efficiency end-to-end, while at the same