Tuesday, 16 August 2022 | The Latest Buzz for the Appraisal Industry

J.D. Power Survey Finds Many Customers Lack Trust in Servicers

According to the redesigned J.D. Power 2022 U.S. Mortgage Servicer Satisfaction Study released today, customer satisfaction suffers when there is a lack of trust in the servicer. As a recession seems increasingly likely and mortgage loan delinquencies are on the rise, customers want to be assured their mortgage servicers are on their side. “Mortgage servicing …

The post J.D. Power Survey Finds Many Customers Lack Trust in Servicers appeared first on DSNews.

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