According to the redesigned J.D. Power 2022 U.S. Mortgage Servicer Satisfaction Study released today, customer satisfaction suffers when there is a lack of trust in the servicer. As a recession seems increasingly likely and mortgage loan delinquencies are on the rise, customers want to be assured their mortgage servicers are on their side. “Mortgage servicing …
The post J.D. Power Survey Finds Many Customers Lack Trust in Servicers appeared first on DSNews.